Collection Officer
Location
pasig city, national capital region
Job Type
Full-time
Category
Other-General
Posted
June 13, 2026
*Contact customers via phone, email or SMS regarding outstanding balances.
*Follow up on overdue accounts and ensure timely collection of payments.
*Negotiate payment arrangements and settlement options with customers.
*Monitor assigned accounts and update collection records accurately.
*Maintain complete documentation of all customer communications.
*Resolve customer concerns related to billing and payment issues.
*Coordinate with internal departments regarding account status.
*Achieve daily, weekly and monthly collection targets.
*Ensure compliance with company policies and collection regulations.
*Prepare collection reports and submit performance updates to supervisors.
*Follow up on overdue accounts and ensure timely collection of payments.
*Negotiate payment arrangements and settlement options with customers.
*Monitor assigned accounts and update collection records accurately.
*Maintain complete documentation of all customer communications.
*Resolve customer concerns related to billing and payment issues.
*Coordinate with internal departments regarding account status.
*Achieve daily, weekly and monthly collection targets.
*Ensure compliance with company policies and collection regulations.
*Prepare collection reports and submit performance updates to supervisors.