Collections Analyst

We are seeking a motivated Collections Analyst to join our growing team. In this role, your main responsibility will be to manage the end-to-end financial lifecycle of our enterprise accounts, with a strong focus on accounts receivable and collections management. You will manage billing, reconciliations, and renewals. Your goal is to secure on-time payments while proactively identifying churn risks and protecting long-term client relationships.

Key Responsibilities:

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  Own the end-to-end billing lifecycle for assigned customers — from invoice issuance through cash application — driving the collections process by proactively following up with relevant accounts to surface payment friction early, protect the relationship, and prevent avoidable churn, escalating to sales management and technical teams when reten...