Collections Analyst
Location
Burlington, ON
Job Type
Full-time
Category
other-general
Posted
June 06, 2026
**Kelly’s customer** , a Canadian company, located in Burlington, ON, is looking for a **Collections Analyst** to join their team on a permanent basis. The Collections Analyst is responsible for managing a portfolio of accounts, contacting customers to recover overdue payments, resolving disputes, negotiating payment plans, and identifying potential risk accounts for collectability. This role requires maintaining detailed records, ensuring accurate reporting, and fostering strong relationships with internal teams and external customers. A **customer-service-focused mindset** is essential.
**Responsibilities**
+ Review and manage a portfolio of accounts and contact customers to arrange payment.
+ Maintain detailed account records of collection activities and dispute resolutions.
+ Work with internal and external stakeholders to identify and resolve issues affecting payments.
+ Release credit holds (CLs) daily, addressing payments or requests for credit limit...
**Responsibilities**
+ Review and manage a portfolio of accounts and contact customers to arrange payment.
+ Maintain detailed account records of collection activities and dispute resolutions.
+ Work with internal and external stakeholders to identify and resolve issues affecting payments.
+ Release credit holds (CLs) daily, addressing payments or requests for credit limit...