COLLECTIONS ANALYST GBS

SGS is the global leader in inspection, testing and certification, setting the international benchmark for quality and integrity. Through GBS by SGS, we centralize essential services such as Finance, Human Resources, IT and Procurement to drive efficiency and innovation. Our GBS Americas hub in Bogotá supports transformation across Latin America and North America, enabling smarter operations and delivering exceptional value to our clients worldwide.

Job Description

Main Responsibilities

As a Senior Collection Specialist, you will be an integral part of the Bill to Cash (B2C) team, responsible for overseeing and managing the collection of outstanding customer payments. Primary duties include conducting collection calls and correspondence in a fast-paced, goal-oriented environment, focusing on aging reports and established strategies. You will provide excellent customer service to resolve collection issues, discrepancies, and open positions, ensuring ...