Collections Analyst

Collections Analyst is responsible for managing the timely recovery of outstanding invoices due. The Collector utilizes multiple tools, resources, and a high level of professional communication to effectively resolve and manage aging.

Responsibilities:

Collections and Aging

• Make regular collection contact on all past due accounts.
• Identify and put to action the work an account needs to not exceed a reasonable past due. The focus should be to collect at a rate that allows business to grow and sustain staffing on an account yet limit risk.
• If there is no response to 2 emails, calls should ensue.
• Collection portfolio’s past due should be worked front to back on average every 10 to 14 days whereas some may only need monthly maintenance, and others multiple within 1 week.
• Every 3 weeks accounts should be worked smallest to largest to ensure we are cleaning up isolated balance accou...