Collections Projects & Process Improvement Head
Location
Jakarta, Indonesia
Job Type
Full-time
Category
business-and-financial-operations
Posted
May 31, 2026
About the job:
- Manage multiple Collections Projects running across collections businesses, Indo & international.
- Identify areas for Collections Automations.
- Responsible for Executing Automation of collections processes.
- Identify Current Process Gaps, across Collections Functions & fixing.
- Closely working with Product & Operations team, to act as a bridge, for understanding user requirements creating BRD's to coordinating with product to deliver the right products, and doing QC checks/testing, if needed.
- Hire, manage & scale-up the team, as per requirement.
- Spearheading new Collections initiatives & Projects.
About you:
- Minimum 8 years of experience in Process Improvement, Operations, Project Management, or Business Transformation, preferably within Collections, Sales, or Business Development (target-driven environments).
- Proven track...