Collections Specialist

ProTrans • monterrey, monterrey, Mexico • Posted June 12, 2026

Location monterrey, monterrey
Job Type Full-time
Category Other-General
Posted June 12, 2026
Responsibilities
  • Track, record, and reconcile assigned customer accounts.
  • Contact past-due customers to request payment and resolve outstanding balances.
  • Process payments and assist with arranging payment timelines or installment plans when necessary.
  • Identify gaps in supporting documentation or invoices and notify the assigned collector.
  • Provide required invoice documentation to customers, including printing, resubmitting, uploading, or emailing materials to support payment processing.
  • Ensure all paperwork is accurate, complete, and available to support timely collections.
Invoice & Documentation Management
  • Provide required invoice documentation to customers, including printing, resubmitting, uploading, or emailing materials to support payment processing.
  • Ensure all paperwork is accurate, complete, and available to support timely collections.
Reporting & Data Analysis
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