Command Center Support
Location
Hyderabad, Telangana
Job Type
Full-time
Category
Computer Occupations
Posted
June 04, 2026
Role: Command Center Support
Location: Hyderabad
Exp: 5-10 yrs
Mode of interview : Virtual
Must Have Skills:
- 24×7 Command Center / NOC / Operations Center support experience
- Strong knowledge of ITIL processes – Incident, Problem, Change, and Service Request Management
- Hands‑on experience with monitoring tools (e.g., AppDynamics, Splunk, Dynatrace, SolarWinds, Netbrain, Nagios, SCOM, Grafana)
- Experience working with ServiceNow or similar ITSM tools for ticket logging, tracking, and escalation
- Ability to perform initial triage, impact analysis, and priority assessment
- Good understanding of application, infrastructure, database, and network alerts
- Experience in shift-based operations, including weekends and night...