Commercial & Customer Service Manager - Diagnostics
The Opportunity
We are seeking a Commercial & Customer Service Manager to lead our Ireland business within Core Diagnostics. This is a high-impact leadership role with full accountability for commercial performance, customer experience, and service delivery.
You will play a critical role in driving sustainable growth, enhancing customer satisfaction, and aligning service operations with strategic business goals—while building and leading a high-performing, engaged team.
Key Responsibilities
Own and deliver Ireland commercial performance, including revenue growth, forecasting accuracy, and profitability improvement
Lead and develop a high-performing Customer Experience, Service, and Sales team
Define and execute strategic business development and account growth plans
Build strong relationships with senior stakeholders, including public sector partners (HSE)...