Communication Representative (Switchboard); 0.6 FTE; Day Shift
Location
Madison, WI
Job Type
Full-time
Category
other-general
Posted
June 24, 2026
16470BRDepartment Name:HSP Guest & Lobby Svcs. Location:Meriter Hospital Job Description: We’re seeking a Communication Representative to join our team! In this role, you’ll assist with switchboard operations and manage incoming calls, pages, and messages, ensuring accurate and timely communication.
Key Responsibilities & Skills:
Support switchboard operations by handling incoming calls, pages, and messages, ensuring accurate routing and timely communication across the organization
Prioritize and manage calls based on urgency while providing excellent customer service to patients, staff, and visitors
Monitor alarm systems (fire, medical, panic, gas, weather) and relay critical information to appropriate emergency teams
Coordinate after‑hours communication, relay messages to on‑call staff, and maintain up‑to‑date contact lists and on‑call schedules
Arrange auxiliary communication services, inc...
Key Responsibilities & Skills:
Support switchboard operations by handling incoming calls, pages, and messages, ensuring accurate routing and timely communication across the organization
Prioritize and manage calls based on urgency while providing excellent customer service to patients, staff, and visitors
Monitor alarm systems (fire, medical, panic, gas, weather) and relay critical information to appropriate emergency teams
Coordinate after‑hours communication, relay messages to on‑call staff, and maintain up‑to‑date contact lists and on‑call schedules
Arrange auxiliary communication services, inc...