Communications Operator

Cornwall Partnership NHS Foundation Trust

Communications Operator

The closing date is 05 July 2026

The Switchboard service is a critical frontline service based at Bodmin Hospital providing a comprehensive, efficient, and quality‑based communication service across the health community in Cornwall, managing over 240,000 calls per annum. The service supports the Trust, NHS Kernow (KCCG) and One Cornwall (Social Services) with forwarding of calls and message handling in addition to approximately 30 teams/services within the Trust. It is a vital role in assisting out of hours services and holding the operational ‘on call’ rotas. In addition the Switchboard is the first point of contact for a range of emergency lines – fire phone, intruder alarms, Sowenna staff attack, Bodmin Hospital security CCTV and more recently the Urgent Crisis Referral – as well as the co‑ordination of several services such as Cornwall Blood Bikes. The service is provided 24 ho...