Community Manager (Dutch-Speaking)

VML The Cocktail is a creative transformation company that combines creativity, design, technology, and data to build products, brands, services, and businesses that connect with people.

Responsibilities

• Build, grow, and energize brand communities across digital platforms and international markets.
• Continuously monitor conversations and proactively respond to user comments, messages, and questions in real time, maintaining each brand’s voice and tone.
• Write and adapt copy, messaging, and responses based on each platform, ensuring consistent and effective communication for international audiences.
• Identify potential crisis situations within community conversations and manage them swiftly and effectively.
• Identify trends, insights, and community needs and share them with internal teams to improve content and marketing strategies.
• Collaborate closely with marketing, creative, data, and customer care teams to e...