Complaint Handler
Location
Stoke-on-Trent, England
Job Type
Other
Category
Information and Record Clerks
Posted
June 18, 2026
Description
At Davies, people aren’t just part of the business — they are the business. Our value of succeeding together isn’t a slogan; it’s the way we operate every day. When you join us, you join a community that celebrates collaboration, supports your growth, and recognises the impact you make.
You’ll be welcomed, supported, and rewarded with a benefits package designed to help you thrive:
Reward platform — discounts at 800+ retailers
25 days holiday (rising with service) plus the option to buy 5 extra days
Development, training, and professional qualifications to help you grow your career
🌟 The Role: Be the Voice of Fairness, Clarity & Resolution
You’ll be welcomed, supported, and rewarded with a benefits package designed to help you thrive:
Reward platform — discounts at 800+ retailers
25 days holiday (rising with service) plus the option to buy 5 extra days
Development, training, and professional qualifications to help you grow your career
🌟 The Role: Be the Voice of Fairness, Clarity & Resolution
We’re looking for a calm, organised, customer‑focused individual to become a key part of our Complaints Resolution team. In this role, you’ll be the central point of contact for inter...