Complaints Handler

Cactus Search • cheltenham, cheltenham, United-Kingdom • Posted June 08, 2026

Location cheltenham, cheltenham
Job Type Full-time
Category Other-General
Posted June 08, 2026

Complaints Specialist Advisor – Financial Sector (Remote UK based Working)


You have to be able to write final written complaints response letters.


Following continued growth, our clients is expanding within their Banking and Financial Services division. Applicants must have at least one year of prior experience managing complaints in a UK FCA-regulated financial services environment.


Key Information:


  • Salary: £30,000 per year
  • Location: Fully remote (home-based)
  • Training: 4 weeks total
  • Contract Type: Permanent, full-time (40 hours per week with full flexibility required)
  • Hours: Rotational Shifts between 8am and 8pm Between Monday - Saturday (5 days per week)


Role Overview


We are seeking driven individuals who take ownership of customer outcomes and maintain a ...

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