Complaints Handler
Location
Cheswick Green, West Midlands (County)
Job Type
Full-time
Category
other-general
Posted
June 24, 2026
Complaints Handler
Red Recruitment is recruiting an Complaints Handler to join our client, a leading provider of telecommunications, connectivity, and managed technology solutions.
As a Complaints Handler, you will take ownership of business customer complaints and escalations from initial receipt through to resolution, ensuring concerns are handled professionally, fairly, and within agreed service levels while delivering an exceptional customer experience.
This is a Business to Business Complaints role.
Benefits & Package for an Complaints Handler:
Salary: £29,000 - £33,000 per annum
Hours: Monday - Friday, 9am - 5:30pm
Contract: Permanent
Location: Solihull
33 days holiday (including Bank Holidays)
Referral Bonus - Recommend a friend
Employee Assistance Programme
Private Medical Insurance after probation
Enhanced Maternity and Paternity Pay
Salary sacrifice schemes including pension, cycle to work, and electric car le...
Red Recruitment is recruiting an Complaints Handler to join our client, a leading provider of telecommunications, connectivity, and managed technology solutions.
As a Complaints Handler, you will take ownership of business customer complaints and escalations from initial receipt through to resolution, ensuring concerns are handled professionally, fairly, and within agreed service levels while delivering an exceptional customer experience.
This is a Business to Business Complaints role.
Benefits & Package for an Complaints Handler:
Salary: £29,000 - £33,000 per annum
Hours: Monday - Friday, 9am - 5:30pm
Contract: Permanent
Location: Solihull
33 days holiday (including Bank Holidays)
Referral Bonus - Recommend a friend
Employee Assistance Programme
Private Medical Insurance after probation
Enhanced Maternity and Paternity Pay
Salary sacrifice schemes including pension, cycle to work, and electric car le...