Complaints Handler

We're the UK’s leading business telephony and cloud communications provider. 

Delivering IT services, contact centre technology, unified comms, fixed-line voice, connectivity, and managed cloud solutions.

Join our Team as a Complaints Handler!

Location: Whiteley, Fareham (Office Based)

Salary: £26,500 Per Annum + KPI Bonus

Hours: Monday to Friday 8am - 5pm

About the role: 

As a complaint handler, you’ll take ownership of customer issues from the moment they’re raised through to resolution. You’ll investigate concerns, communicate clearly with customers and colleagues, and help shape improvements that reduce future complaints. It’s a role for someone who enjoys solving problems, staying calm under pressure and making a genuine difference to customer e...