Complaints Handler
Location
Newport, Gwent
Job Type
Full-time
Category
other-general
Posted
June 03, 2026
Complaint Handler
PAY RATE: £16.59 per hour
Contract length: 6 months
Start Date: 22nd June
Location: Newport (NP10) - Moving to Cardiff in September 2026
WORKING PATTERN: For the first three months of your assignment you will be 100% office based attending our office in Newport. After three months you will move to hybrid which involves spending at least two days per week, or 40% of our time, in Newport and moving to our new office in Cardiff from September. We'll just need your commitment to 35 hours across Mon-Fri (9am-5pm).
We're looking for problem solvers with a curious mind! Could you ask the right questions to investigate the complex needs of our customers?
About this opportunity
Consumer Lending is a key part of our Group and helps customers by providing cars, vans, caravans, and motorbikes and/or the finance for them under our various brands.
When mistakes happen it's the role of our Complaints Handlers to inves...
PAY RATE: £16.59 per hour
Contract length: 6 months
Start Date: 22nd June
Location: Newport (NP10) - Moving to Cardiff in September 2026
WORKING PATTERN: For the first three months of your assignment you will be 100% office based attending our office in Newport. After three months you will move to hybrid which involves spending at least two days per week, or 40% of our time, in Newport and moving to our new office in Cardiff from September. We'll just need your commitment to 35 hours across Mon-Fri (9am-5pm).
We're looking for problem solvers with a curious mind! Could you ask the right questions to investigate the complex needs of our customers?
About this opportunity
Consumer Lending is a key part of our Group and helps customers by providing cars, vans, caravans, and motorbikes and/or the finance for them under our various brands.
When mistakes happen it's the role of our Complaints Handlers to inves...