Complaints Resolution Partner
Location
Peterborough, Cambridgeshire
Job Type
Full-time
Category
other-general
Posted
June 06, 2026
A place to create moments that matter
Salary: £30,878 per annum, £16.97 per hour
Location: Hybrid, Peterborough (fully onsite during training)
Contract: Permanent and 12 month Fixed Term opportunities, full-time
Hours: 35 hours per week, Monday to Friday between 8am and 5pm.
Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.
It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.
For a career that means more and makes a meaningful impact on society, this is the place to be.
About the role
We’re looking for a customer-focused, curious and resilient Complaints Resolution Partner to join our busy Complaints team. This is a role where you can genuinely make a difference - supporting c...
Salary: £30,878 per annum, £16.97 per hour
Location: Hybrid, Peterborough (fully onsite during training)
Contract: Permanent and 12 month Fixed Term opportunities, full-time
Hours: 35 hours per week, Monday to Friday between 8am and 5pm.
Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.
It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.
For a career that means more and makes a meaningful impact on society, this is the place to be.
About the role
We’re looking for a customer-focused, curious and resilient Complaints Resolution Partner to join our busy Complaints team. This is a role where you can genuinely make a difference - supporting c...