Compliance Operations Manager Compliance Home-based, Mexico
Location
americas, estado de méxico
Job Type
Full-time
Category
Asuntos legales
Posted
May 30, 2026
Responsibilities
Operational Excellence
- Work in lockstep with the Operations Manager based in Mauritius to ensure a unified global approach, seamless shift handovers, and unified alignment on processes and policies.
- Drive the execution of Level 1 and Level 2 Transaction Monitoring and Screening for all markets in which we operate.
- Whilst partnering with the Senior Manager in Mauritius you will adopt and drive our key operational metrics (SLAs/Quality/Case Volumes/Productivity), using a data‑driven approach to identify bottlenecks and maintain high velocity without compromising quality.
- Bridge the gap between Quality Assurance and Quality Control findings and daily operations, ensuring that coaching leads to a measurable reduction in Quality Drift across global hubs.
Empowering People by leading by example
- Lead the end‑to‑end recruitment and onboarding for the Mexico Compliance Operations team,...