Concierge Agent
Location
Lake Louise, Alberta
Job Type
full-time
Category
Baggage Porters, Bellhops, and Concierges
Posted
March 12, 2026
Job Description
As a Concierge Agent at Fairmont, you are the face and heart of guest service, creating memorable and personalized experiences for every guest. You play a key role in providing information, recommendations, and assistance to ensure guests have an exceptional stay.
Position Type: Permanent
Pay Rate: $20.18/hour
Start Date: March/April 2026
Job Duties Include:
- Offer professional, consistent, friendly and engaging service
- Ensure inter-departmental communication and cooperation in the interest of better guest satisfaction
- Providing accurate information about activities and dining in the hotel and area
- Offering assistance to all guests in making reservations and arrangements for travel, dining, special request and activities
- Serve as a liaison for guests by providing information relating to all aspects ...