Concierge Telefónico (German Speaker)
Location
Mexico City, Mexico City
Job Type
Full time
Category
Baggage Porters, Bellhops, and Concierges
Posted
June 15, 2026
At TEN, we are looking for a passionate Concierge Telefonico to join our overnight team. This role will be working closely with established teams in Europe and receiving full support from day one.
About the role
As an Overnight Concierge Telefonico, you will be responsible for delivering high‑quality lifestyle services to premium corporate members based in Europe. You will handle a wide range of lifestyle requests during the overnight shift, ensuring seamless service and outstanding member experience.
Key responsibilities
- Manage overnight lifestyle requests, including dining, retail and premium experiences.
- Handle limited travel‑related requests such as hotel bookings and car hire.
- Create tailored recommendations and well‑written solutions for members using TEN’s internal tools.
- Communicate confidently and professionally with members, primarily...