Configuration Analyst – CMDB Manager
Location
Bengaluru, Karnataka
Job Type
Full-time
Category
Computer Occupations
Posted
May 30, 2026
- CMDB Management & Maintenance:
- Oversee the design, implementation, and continuous improvement of the ServiceNow CMDB.
- Ensure the accuracy and completeness of CI (Configuration Item) data through audits and reconciliation.
- Establish and enforce data governance policies and standards for CMDB.
- Configuration Management Process Ownership:
- Define and implement configuration management processes, policies, and procedures.
- Collaborate with IT and business stakeholders to align CMDB data with organizational needs.
- Monitor and resolve issues related to CMDB performance and compliance.
- Integration and Automation:
- Lead integration of CMDB with other ITSM/ITOM modules such as Incident, Problem, Change, and Asset Management.