Consultant II, Transformation
Location
Kuala Lumpur Sentral, Wilayah Persekutuan Kuala Lumpur
Job Type
Full time
Category
Business Operations Specialists
Posted
June 16, 2026
Description
As an Innovation Consultant, your expertise will help Concentrix’s clients align their people, processes, and technology with a modern business strategy and vision for future success.
You will work proactively with clients, Concentrix Sales, and delivery teams to design and solve complex challenges. By delivering cutting-edge solutions like Gen AI, Automation, AI-enabled Conversation Bots, QA Automation, Speech/Text Analytics, and CCaaS, you will reshape processes and transform organizations. Acting as a trusted business advisor and change agent, you will use best practices, benchmarking, and consultative tools to develop comprehensive strategic and tactical transformation recommendations that create lasting competitive advantages.
Key Responsibilities
Strategic Roadmapping: Co-innovate with clients to outline clear, actionable digital and business transformation roadmaps.
Consultative Selling & Pre-Sales: Lead innovation-focused...