Consultant - IT Service desk & Remote Tech Support Job

YASH Technologies • Pune, Maharashtra, India • Posted June 21, 2026

Location Pune, Maharashtra

Job Type Full-time

Category Computer Occupations

Posted June 21, 2026

Job Description
ROLE AND RESPONSIBILITIES:
Issue Resolution: Resolve Tier 1 and Tier 2 technical tickets remotely.

System Provisioning: Configure, test, and ship remote employee workstations.

Identity Management: Manage user access, passwords, and permissions daily.

Documentation: Create clear internal knowledge base articles for common fixes.

Asset Tracking: Maintain an accurate inventory of cloud assets and hardware.
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
Education: Bachelor’s degree in Computer Science or equivalent experience.

Experience: Minimum 3-5 years in a remote technical support role.

Certifications: CompTIA A+, Network+, or Microsoft Modern Desktop Administrator.

Certification – ITIL V4, Modern Desktop administrator (MD 103)

Candidates who are confident of clearing extensive Background verification till previous Organization only...
            

Interested in this role?

Click the button below to start your application.

Apply Now