Consumer Care Representative
Location
Phoenix, KwaZulu-Natal
Job Type
Full-time
Category
Sales Representatives, Wholesale and Manufacturing
Posted
June 25, 2026
Functional Capabilities:
- Consumer Complaint Handling and Resolution
- Customer Service and Communication
- Quality Incident Investigation Support
- Complaint Trend Analysis and Reporting
- Quality Data Capture and Case Management
- Stakeholder Coordination (Internal and External)
- CRM System Proficiency
- Regulatory and Brand Compliance
- Product Knowledge and Quality Insight
- Documentation and Record Management