Consumer Insights Technician
Location
Three Chopt, VA
Job Type
Full-time
Category
other-general
Posted
May 30, 2026
Job Description
Day-to-Day:
• Monitor and triage incoming feedback from internal employees and external consumers
• Review and analyze tester ratings, written feedback, videos, and photos
• Synthesize findings into clear, decision-ready summaries for cross-functional teams
• Support active product testing periods, including occasional weekend monitoring
• Partner closely with design, engineering, quality, and marketing stakeholders
• Organize, clean, and transfer testing data into a secure, AI-enabled digital research repository
Ensure insights are delivered accurately, clearly, and on time to inform product decisions
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnic...
Day-to-Day:
• Monitor and triage incoming feedback from internal employees and external consumers
• Review and analyze tester ratings, written feedback, videos, and photos
• Synthesize findings into clear, decision-ready summaries for cross-functional teams
• Support active product testing periods, including occasional weekend monitoring
• Partner closely with design, engineering, quality, and marketing stakeholders
• Organize, clean, and transfer testing data into a secure, AI-enabled digital research repository
Ensure insights are delivered accurately, clearly, and on time to inform product decisions
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnic...