Contact Center and Cloud Technology - Noida - IT Consulting

Michael Page • Noida, Uttar Pradesh, India • Posted June 06, 2026

Location Noida, Uttar Pradesh

Job Type Permanent

Category Computer Occupations

Posted June 06, 2026

Be recognised as a Senior Leader in a leading IT Services Organization
You'll join a high-performing business, backing talented individuals
About Our Client
A leading global operations management and analytics company that partners with businesses to drive digital transformation and improve customer experience. The organization specializes in leveraging data, advanced analytics, AI, and cloud technologies to deliver innovative solutions across industries such as healthcare, insurance, banking, and utilities.
Job Description
This role is responsible for driving results in business and client transformation. This passionate, energetic, and service-centered role will lead and manage the Omni-channel cloud contact center platforms, Conversational AI IVR, Chat & VoiceBOTs, sentiment and speech analytics and contextual customer insights available for making human agents much smarter to drive business impact in our clients' ope...
            

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