Contact Center Architect (AWS Connect)

Net2Source (N2S) • raritan, nj, United-States • Posted June 16, 2026

Location raritan, nj

Job Type Full-time

Category Pharmaceutical Manufacturing

Posted June 16, 2026

Job Title : Contact Center Architect (AWS Connect)  
Remote or hybrid in Raritan, NJ  
Rate : $65/hr.w2  

Top Skills Required :  
1. AWS Connect 
2. AWS Connect Q 
3. Contact Center technologies 

Role Summary  
We are seeking a Senior Amazon Connect Architect to own the architecture, stability, and evolution of a global, multi region Amazon Connect contact center platform supporting enterprise operations across NA, EMEA, and APAC. This is a hands on architect role, not L2/L3 support. 
The role will act as the primary SME for Amazon Connect, AWS serverless integrations, contact center AI, and complex enterprise integrations. 

Key Responsibilities  
• Serve as primary architect & SME for Amazon Connect across multiple global regions 
• Design and maintain highly available, region i...
            

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