Contact Center Head: CRM & Multi-Channel Ops Leader
Location
mandaluyong, metro manila
Job Type
Full-time
Category
Management & Operations
Posted
June 17, 2026
A well-established organization in Mandaluyong is seeking an experienced Contact Center Management Head to oversee multi-channel customer service operations. The ideal candidate will have over 8 years of experience in managing large-scale contact centers, focusing on performance excellence and customer satisfaction. Responsibilities include developing strategies, managing vendors, and leading a team. This role offers competitive benefits including a car plan and a 14th month salary.
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