Contact Centre Agent - Welsh Speaking and Writing
Location
Llangollen, Clwyd
Job Type
Full-time
Category
other-general
Posted
June 16, 2026
Job Advertisement: Customer Service Advisor (Temporary)
Location: Work from Home
Contract Type: Temporary
Working Pattern: Full Time
Working Hours:
Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks.
Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor!
As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most.
What You'll Do:
Manage inbound calls and address customer queries with precision.
Engage in high-quality conversations to prevent avoidable compl...
Location: Work from Home
Contract Type: Temporary
Working Pattern: Full Time
Working Hours:
Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks.
Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor!
As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most.
What You'll Do:
Manage inbound calls and address customer queries with precision.
Engage in high-quality conversations to prevent avoidable compl...