Contract Controller

Contract Controller

Hours: Monday to Friday, 40 hours per week 8:00am to 5 pm (30 mins unpaid lunch)

Location: Ellesmere Port, UK - Travelling adhoc to Bolton (adhoc for training and cover only)

Contract: 3 Months

Payrate: £13.23 per hr. via PAYE

PURPOSE:

To always provide excellent customer service, act as the main point of contact for Ad-hoc requests and customer service interaction / reaction.

To provide high-quality customer orientated advice and information to a key Client customer either face to face or virtually, be it internal or external.

To be sensitive to customer demands and the changing requirements of the service and assist frontline teams in reducing failure demand and waste, while also working to adapt or remove unhelpful administrative processes.

To utilise both client electronic systems to deliver our services

To be the interface between the op...