Contract Coordinator
Location
singapore, singapore
Job Type
Full-time
Category
Other-General
Posted
June 02, 2026
- Customer Inquiries : Manage and respond to customer inquiries via email and phone, coordinating their service requests.
- Information Provision : Supply information regarding accounts, products, and services, ensuring customer interaction.
- Sales Generation : Convert customer inquiries into sales opportunities.
- Fulfillment Issues: Communicate with customers to address any discrepancies in service fulfillment.
- Complaint Resolution: Resolve customer complaints related to billing or services provided.
- Customer Questions: Answer customer queries about the company's services, products, and maintenance procedures.
- Service Coordination: Ensure efficient customer service by coordinating their needs with relevant departments.
- Engineer Allocation: Plan and assign service engineers to jobs, maintaining accurate records and ensuring timely completion.
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