Contract Manager

We are looking for an experienced Contract Manager to join the Apleona team in Dublin 14

Main duties and responsibilities

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▪ Ensure consistent achievement of service level agreements (SLAs) and key performance indicators (KPIs).

▪ Conduct regular site inspections to maintain operational excellence, compliance, and safety standards.

▪ Drive service innovation and implement process improvements across contracts.

▪ Manage full P&L responsibility for assigned contracts, ensuring profitability and cost control.

▪ Develop and manage budgets, forecasts, and financial reporting.

▪ Identify opportunities for additional works, efficiencies, and margin growth.

▪ Support the Portfolio Director in pricing, renewals, and commercial negotiations

▪ Act as the key point of contact for clients, fostering strong and collaborative relationships.

▪ Conduct regular client mee...