Control Room Operator - NCC

The National Communications Centre works on a 4 on 4 off days and nights shift pattern offering plenty of flexibility and work/life balance for those that require it. Our shifts are 12 hours in duration offering a minimum of 42 contracted hours per week. There are 4 teams in the department each lead by a Team Leader and consisting of three further operators.

Role Responsibility:

Monitoring the health, safety and welfare of field based personnel (typically security guards)  through completion of welfare calls and effective escalation where needed

Producing timely and accurate incident reports for circulation and escalation to operational management

Out of hours support to our field based Operational Management teams across the country