Credit & Collection Representative (m/f/d)
Location
Porto, Porto District
Job Type
Full-time
Category
Financial Clerks
Posted
June 15, 2026
What you will enjoy doing You are responsible
to collect debt, receive and process incoming requests via email. Further more you have to
inform /provide solutions to the customer regarding payments. Additionally you will be checking incorrect
customer request and invoice if required Further you check
with Back office and credit teams for updating/including addresses, credit
limits and products prices
Minimum required
Secondary school (High School) is required for this role You have a
University Degree (Preferable) You speak French at
a native level and English level B2 (mandatory) Customer Service
experience (customer support, handling customer complaints) with a minimum of 3
year SAP/ERP/Salesforce
basic knowledge preferred You have Excel
Knowledge (Pivot Tables, Formulas, vlookups, conditionals, etc. (preferable) You are...
to collect debt, receive and process incoming requests via email.
inform /provide solutions to the customer regarding payments.
customer request and invoice if required
with Back office and credit teams for updating/including addresses, credit
limits and products prices
What makes you great
Secondary school (High School) is required for this role
University Degree (Preferable)
a native level and English level B2 (mandatory)
experience (customer support, handling customer complaints) with a minimum of 3
year
basic knowledge preferred
Knowledge (Pivot Tables, Formulas, vlookups, conditionals, etc. (preferable)