CRM Customer Lifecycle Manager at Turo

TuroUK Ltd • toronto, on, Canada • Posted June 02, 2026

Location toronto, on
Job Type Full-time
Category Other-General
Posted June 02, 2026
Elevate customer engagement as Turo's CRM Customer Lifecycle Manager in Toronto! Lead innovative strategies across email, app, and loyalty channels to boost acquisition and retention.
Turo seeks an experienced CRM Customer Lifecycle Manager to enhance its customer lifecycle strategy. This role requires over 5 years of experience in lifecycle marketing, with a strong focus on campaign activation and reporting through tools like MoEngage. Your analytical mindset will drive customer engagement initiatives and collaborations with creative and data teams.
Key Responsibilities:
• Define lifecycle strategies and implement tactical approaches
• Create and activate customer journey flows in MoEngage
• Communicate results through detailed reporting to stakeholders
• Coordinate with creative teams for campaign asset delivery
• Build and manage an experimentation pipeline
Requirements:
• Bachelor's degree in marketing or quantitative field
• 5+ years in CRM or Lifecyc...

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