CRM Executive

White Force • Pune, Maharashtra, India • Posted May 26, 2026

Location Pune, Maharashtra
Job Type Full-time
Category Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Posted May 26, 2026

Job description

Job Responsibilities: 


 * Assist in developing and implementing customer retention strategies, under the guidance of senior team members, to meet targets and KPIs.
* Support the CRM team in executing WhatsApp, Email, SMS, and Push Notifications marketing campaigns by coordinating with Digital Graphic Designers and Copywriters.
* Aid in analyzing the success metrics of Email, SMS, and Push Notifications campaigns to measure revenue per send.
* Assist in re-engaging dormant or inactive customers to optimize revenue returns per customer/data record.
* Contribute ideas and insights for CRM strategies aimed at attracting and retaining customers.
* Assist in segmenting the customer database for targeted marketing activities.
* Support in developing and executing testing strategies to enhance organizational and customer outcomes. • Assist in generating campaign performance reports and providing feedback...

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