CRM Manager

Mandurah Consultancy • Eastern District, Hong Kong Island, Hong Kong • Posted June 04, 2026

Location Eastern District, Hong Kong Island
Job Type Full-time
Category Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Posted June 04, 2026

Description:

:

Our client is a sizable MNC owning multi-luxury beauty brands with business around the world.

  • Perform business analysis and hence to formulate strategic annual CRM planning with the objective to maintain a high level of consumer loyalty of the brand
  • Plan and monitor a sizable amount of budgets for CRM activities as well as perform resources allocation and expenditures control based on the action plan and in line with planned monthly phrasing
  • Perform consumer behavior analysis through comprehensive study to derive meaningful indication and action plans
  • Develop and drive for the implementation of CRM action plans, including but not limited to membership promotion, partnership programs, etc.
  • Execute various CRM initiatives as well as perform forecasting and evaluate the effectiveness of each campaigns towards the KPIs as well as identify enhancement to maximize programs effectiveness
  • Develop CRM ma...
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