CRM & Retention Manager, Middle East
Location
dubai, dubai
Job Type
Full-time
Category
Sales
Posted
June 24, 2026
CRM & Retention Manager, Middle East
What this position is about – Purpose
As the CRM & Retention Manager , you will be responsible for designing and executing data‑driven strategies to enhance consumer retention, loyalty, and lifetime value. You will play a pivotal role in leveraging consumer data to create personalized, seamless, and engaging experiences at every stage of the funnel, ensuring a strong connection between consumers and the brand. This role is critical in leveraging data‑driven insights to strengthen consumer relationships, enhance engagement, and maximize long‑term brand loyalty.
What will you do – Responsibilities
- Consumer Retention & Engagement
- Develop and implement CRM strategies to onboard, engage, and retain active consumers through personalized digital experiences.
- Design and optimize automated consumer journeys based on behaviour, lifecycle stage, and engagement patterns....