CRM (Salesforce) Operations Manager *PHARMA Experience REQUIRED*

Description

• Serve as the primary liaison between internal business stakeholders and external vendors, ensuring alignment on priorities, deliverables, and timelines.
• Gather, analyze, and translate business requirements into clear, actionable specifications for vendor execution.
• Review, challenge, and validate vendor recommendations, analyses, and deliverables to ensure alignment with business objectives and commercial strategy.
• Develop data-driven insights and recommendations for key stakeholders, including: o Business Unit Leaders
o National Sales Directors (NSDs)
o Sales Leadership Teams
• Conduct ad hoc analyses, market sizing exercises, targeting assessments, territory evaluations, and other sales effectiveness initiatives.
• Partner with cross-functional teams to identify business opportunities, performance gaps, and optimization strategies.
• Serve as the business Subject Matter Expert (SME) for the Sales Compass platform by: o Unde...