CRM Specialist
Location
Jakarta, Indonesia
Job Type
Full-time
Category
other-general
Posted
June 20, 2026
We are looking for a CRM Specialist to support the execution and optimization of customer engagement initiatives. In this role, you will manage CRM campaigns, analyze customer data, and help drive retention and repeat purchases through targeted communication strategies. If you enjoy working with customer data, campaign performance, and marketing automation, this role could be a great fit.
About the Role
Key Responsibilities
- Plan, execute, and monitor CRM campaigns across channels such as email, push notifications, SMS, and in-app messaging.
- Segment and analyze customer data to create targeted communication strategies.
- Support initiatives to improve customer retention, engagement, and repeat purchase behavior.
- Monitor campaign performance and prepare reports with insights and recommendations for optimization.
- Collaborate with marketing, product, and design teams to develop compelling c...