CRM Specialist

UPIM • Venice, Veneto, Italy • Posted June 20, 2026

Location Venice, Veneto

Job Type Full time

Category Business Operations Specialists

Posted June 20, 2026

Job description
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 ? % Apply Retail network is the beating heart of our business. With over 2000 stores around the world, we are close to our customers by inspiring them in their shopping.
We are looking for an experienced CRM Specialist to join our Digital Business Team.

About the role:
Contribute to the operational management of loyalty programs of each different brand
Deliver CRM activities in order to encourage customer retention and loyalty
Develop multi-channel communications including personalized newsletter, SMS and push messages in partnership with the marketing team
Monitor CRM and loyalty KPIS
Managing customer database quality, integrity and enrichment
Partner with the store operations and digital teams to optimize CRM actions
Training for store teams of the CRM projects 
CRM initiatives and loyalty progr...
            

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