Cross Border Specialist

Shein • são paulo, são paulo, Brazil • Posted June 19, 2026

Location são paulo, são paulo
Job Type Full-time
Category Gerenciamento de risco e análise quantitativa
Posted June 19, 2026

We are looking for a Cross Border Specialist to manage and optimize the performance of Third-Party Logistics (3PL) providers across South America . This role plays a key part in ensuring efficient cross-border operations, seamless customs clearance, strong last-mile performance, and effective reverse logistics.

If you enjoy working with data, solving operational challenges, and collaborating with international partners in a fast-paced environment, this opportunity is for you!

What you’ll do:

  • Monitor and manage 3PL performance, ensuring compliance with SLAs
  • Track customs clearance deadlines and identify operational bottlenecks
  • Perform root cause analysis and implement corrective action plans
  • Manage order delays, system failures, and tracking rule accuracy
  • Support last-mile operations and improve delivery performance
  • Analyze KPIs such as failure rates, delivery performance, and customer...

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