Crowd Support Specialist

The Crowd Support Specialist plays a critical role in managing global AI data operations by working closely with crowd workers, freelancers, and vendors across multiple geographies. This role ensures smooth project execution during night hours, supporting US and Europe teams by driving real-time coordination, issue resolution, and high-quality delivery.

Key Responsibilities

• Project Coordination & Execution
• Work closely with crowd workers and vendors across different countries to ensure smooth project execution
• Track project progress, timelines, and deadlines to ensure timely delivery
• Maintain high-quality data output aligned with client expectations
• Identify risks, delays, or quality issues and take proactive action
• Share regular updates and reports on project status with stakeholders
• Understand project workflows, tools, and task guidelines thoroughly
• Guide contributors on: Instructions,...