CS Support & Risk Control Agent

IGO Digital High Technology Inc. • estado de são paulo, estado de são paulo, Brazil • Posted June 10, 2026

Location estado de são paulo, estado de são paulo

Job Type Full-time

Category Other-General

Posted June 10, 2026

 Position Overview   
 We are looking for a Customer Support & Risk Control Agent to support daily customer service operations and operational risk monitoring for our Brazil iGaming  role is responsible for handling customer inquiries, resolving user issues, monitoring suspicious activities, and assisting in fraud prevention and account verification processes.  
 The ideal candidate is detail-oriented, responsive, operationally disciplined, and capable of working in a fast-paced environment with high-volume user interactions. Experience in customer support, fraud monitoring, payment operations, or online platform operations is highly preferred. Professional English communication is required due to collaboration with the global team.  
 Key Responsibilities   
 Customer Support Operations  
•Handle customer inquiries through live chat, email, and other support channels.  
•Assist users with:  
 Account-related issues  
        

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