CSR Bilingual Speakers (Cantonese, Mandarin, Vietnamese) On-Site
Location
pasig, metro manila
Job Type
Full-time
Category
Management & Operations
Posted
June 12, 2026
As a CSR Cantonese and Vietnamese Bilingual Speaker for Healthcare account, you will play a vital role in delivering exceptional customer service to our diverse range of clients, a leading provider of call center and customer support solutions.
This full-time, on-site position is based in Eastwood, Quezon City, Metro Manila, where you will leverage your language skills and customer service expertise to resolve inquiries and ensure a positive brand experience for our customers.
Responsibilities
- Answer inbound calls from customers and clients.
- Provide timely and effective support, listening to customer needs, troubleshooting issues, and offering solutions in a friendly and professional manner.
- Accurately document customer interactions and maintain detailed records.
- Identify opportunities to enhance the customer experience and escalates feedback to management.
- Collaborate with team members to share best practice...