Csr Sr

MX$14,****** per monthJob description:Job Summary- This position will provide system & process support for printing department at HP, following and analysis of specific data.For this position strong analysis skills are essential.Main task: to process customer ́s purchase order process and follow up.Supports day-to-day support activities and transactions (training, quotes, credits, returns & replacements, changes, relocations, cancellations, disputes and archiving all transactions documentation)Years of experience needed - 2-3Technical Skills:Fluent English spoken and written.Customer-facing role in the specified assigned Region.Excellence in customer serviceEnsure high level of professionalism during all interactions with customers and prospects.Prioritize workload.High attention to detail and proven organization and administration skills.Zero client escalations and adherence to all SLAsExercise judgment within defined practices and policies in selecting methods and techniques for o...