Cssc Frontline Representative

Would you like to join a value-driven company where we create water solutions that contribute to a better climate and life for people around the world?
**What is the job about?
**The CSSC Front Line Representative will contribute to a thriving sales team whilst delivering world class customer services through various Customer channels i.e. live chat, e-commerce platforms, etc.Provide first Customer contact resolution on inquiries which can resolve rather shortly (as predefined by Group guidelines) and escalate further processing of business transactions based on defined processes.Provide timely and effective, pricing, lead time, and order related support to Customers and sales teams.
**Your main responsibilities**:- Commercial and technical advice on Customer inquiries.
- Monitor Customer order changes (lead time, shipping conditions, quantity, postponements, rejection, cancellation) and interaction with External Sales, Finance and the Supply Chain.
- Assist Cust...