Customer Account Executive
Location
singapore, singapore
Job Type
Full-time
Category
Other-General
Posted
June 19, 2026
Responsibilities
- Report to Customer Support Manager and support Business Development Directors on account related issues.
- Proficient in aftersales service support such as generating sales quotation and follow-up to closure, including producing routine Customer Status Report, Monthly Sales Report, etc to document KPI.
- Maintain a high level of professionalism when handling customer queries or complaints, provide appropriate solutions and alternatives within the time limit; follow up with all stakeholders to ensure resolution.
- Engage external customers on account related issues and establish positive rapport with customers through routine communication cadence.
- Coordinate with internal customers on various account related issues including attending meetings for jobs induction, jobs closing and supporting ad-hoc reporting.
- Administer and execute shipping, invoicing and other related logistic coordination.
- Document and mai...