Customer Account Manager
Location
singapore, singapore
Job Type
Full-time
Category
Other-General
Posted
June 18, 2026
Responsibilities
- Manage assigned customer accounts by coordinating order fulfillment, overseeing sales operations, and addressing customer needs promptly
- Build and maintain strong relationships with key customer contacts at commercial and technical levels, ensuring high satisfaction and retention
- Support the Global Account Manager on strategic initiatives, data gathering, and account development activities
- Prepare and process quotations, RFQs, pricing requests, and sales proposals with accuracy and speed
- Track orders, manage delivery schedules, and coordinate internal communication to resolve issues efficiently
- Handle customer queries regarding products, order status, expedites, and post-sales support
- Address and resolve complaints or escalations, collaborating with internal departments for optimal solutions
- Gather customer feedback and market intelligence to inform account strategies and support sales target...